CIT has repeated its achievement of two major awards at this year's NUS Quality Service Day. Yong Chee Ann received the NUS Quality Service Award, recognising his efforts in providing quality customer service.

Besides individual achievements, the Centre for Instructional Technology was also lauded as a whole. The department obtained the Recognition for Service Excellence in the NUS Service Class for its overall efforts and achievements in service quality.

Additionally, the Remote Webcast Team was publically presented with the NIQC Gold Award for the Remote Webcast IQ project. This award was conferred last year during the NUS National Innovation and Quality Circles Convention.