Papers & Presentations

by Jeffery TAY

Abstract

With increased focus on end user experience, it is extremely important to understand their usage behavior and tune our systems to enhance their experience. Capturing usage information not only helps us understand their behavior, it benefits other areas as well such as audits, investigation and capacity sizing.

In 2009, NUS built a user behaviour monitoring module into its own home grown Virtual Learning Management System (LMS), which allowed us to track the user's movement within the LMS and understand their usage pattern.

The results gathered busted a fair number of assumptions which we had over students' behaviour and had us surprised.

The presentation will showcase the expected as well as unexpected findings from this behaviour module as well as how we adapted our LMS to be more student centric.

Paper Presentation at eLearning Forum Asia 2011 in NTU, Singapore. 8, 9 & 10 June 2011.

by Ravi CHANDRAN

Abstract
This   article   provides   an   overview   of   the   rationale   for   conducting   a   large   scale  University-­wide  e-­learning  week,  the  preparations  done  by  the  National   University   of   Singapore   (NUS)   to   get   its   staff   and   students   ready,   the   key   IT   tools   used;;   the   usage   statistics   of   the   University’s   information   and   communications   technology   (ICT)   infrastructure   during   e-­learning   week,   and   the   lessons   learnt   from   successfully   implementing   this   campus-­wide   exercise.

Paper in Technology in Higher Education: The State of The Art, CDTL, 2011.

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by Jeffery TAY

Abstract

With increased focus on end user experience, it is extremely important to understand their usage behaviour and tune our systems to enhance their experience. Capturing usage information not only helps us understand their behaviour, it benefits other areas as well such as audits, investigation and capacity sizing. In 2009, NUS built a user behaviour monitoring module into its own home grown Virtual Learning Management System (LMS), which allowed us to track the user's movement within the LMS and understand their usage pattern. The results gathered busted a fair number of assumptions which we had over students' behaviour. and when we shared this information with other Institutes of Higher Learning, they were surprised as well.
The paper will showcase the expected as well as unexpected findings from this behaviour module as well as how we adapted our LMS to be more student centric.

Paper Presentation at INTED 2011 in Valencia, Spain. 7-9 March 2011.

Read the paper.