Author Archives: Kenneth PINTO

Turnitin and iThenticate maintenance from Sat 1 Aug, 2300 hrs to Sun 2 Aug, 0500 hrs

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Turnitin and iThenticate will not be available from Sat 1 Aug, 2300 hrs to Sun 2 Aug, 0500 hrs (6 hours) due to scheduled maintenance.

Turnitin and iThenticate will be unavailable between those times.

This is also applicable to Turnitin submission folders in LumiNUS.

For further information and system updates, please:

You may also visit Turnitin System Status.

Panopto AP Cloud scheduled downtime on Sat 27 Jun from 0100 to 0400 hrs

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Panopto will undergo scheduled maintenance on Saturday 27 June from 0100 to 0400 hrs (3 hours). Panopto cloud site will be upgraded to the latest release.

Panopto, MediaWeb (including MediaWeb channels in LumiNUS Multimedia) and Web Lectures will be affected. You should expect up to 60 minutes of downtime, beginning at the start of the maintenance window.

Please avoid recording, processing or viewing media on Panopto, MediaWeb or Web Lectures during the scheduled maintenance.

CIT Help upgrade on Mon 22 June from 0400 to 0800 hrs

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CIT Help will undergo an upgrade on Mon 22 June from 0400 hrs to 0800 hrs (4 hours).

CIT’s various help desks will not be accessible during this period:

  • LumiNUS Staff & Student Help
  • IVLE Staff & Student Help
  • CIT Services Help
  • Online Exam Support
  • Digital Assessment Help

We apologise for any inconvenience caused. Thank you for your understanding and cooperation.

Wiki.nus, CIT Help Desk and CIT Service Request System urgent maintenance from Tue 24 Mar, 2200 hrs to Wed 25 Mar, 0200 hrs

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The following services will undergo urgent maintenance from Tuesday 24 March, 2200 hrs to Wednesday 25 March, 0200 hrs (4 hours).

  • Wiki.nus
  • CIT Help Desk (including LumiNUS Help, CIT Services Help and Digital Assessments Help)
  • CIT Service Request System

These services will not be accessible during the maintenance period.

Apologies for the inconvenience.