Category Archives: MediaWeb

Panopto Partial Playback Disruption

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Panopto is experiencing an issue with playback as of Thu 28 Aug, 0122 hrs (SGT).

Playback of webcasts may not work properly on the first try. This experience may differ depending on the browser being used. Attempting to play and pause the video several times should resolve the issue.

This issue affects Web Lectures, MediaWeb and other videos hosted on Videos/Panopto in Canvas.

Panopto apologises for this interruption. Their cloud operations team has identified the issue and is working on a solution.

Panopto’s updates on this issue.

[REMINDER] Server Migration for Web Lectures and Multimedia from Thu 17 Jun, 0900 hrs to Sat 19 Jun, 1800 hrs

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There will be a server migration scheduled for Web Lectures and Multimedia (MediaWeb) tools in LumiNUS.

LumiNUS Web Lectures videos and their content will not be accessible from Thursday 17 June, 0900 hrs to Saturday 19 June, 1800 hrs.

LumiNUS Multimedia (MediaWeb) videos and their content will not be accessible from Friday 18 June, 1800 hrs to Saturday 19 June, 1800 hrs.

The migration was first announced on 20 May 2021.

Server Migration for Web Lectures and Multimedia from Thu 17 Jun, 0900 hrs to Sat 19 Jun, 1800 hrs

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There will be a server migration scheduled for Web Lectures and Multimedia (MediaWeb) tools in LumiNUS.

LumiNUS Web Lectures videos and their content will not be accessible from Thursday 17 June, 0900 hrs to Saturday 19 June, 1800 hrs.

LumiNUS Multimedia (MediaWeb) videos and their content will not be accessible from Friday 18 June, 1800 hrs to Saturday 19 June, 1800 hrs.

Panopto AP Cloud scheduled downtime on Sat 15 Aug from 0100 to 0400 hrs

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Panopto will undergo planned maintenance on Saturday 15 August from 0100 to 0400 hrs (3 hours).

Panopto, MediaWeb (including MediaWeb channels in LumiNUS Multimedia) and Web Lectures will be affected. You should expect up to 60 minutes of downtime, beginning at the start of the maintenance window.

Please avoid recording, processing or viewing media on Panopto, MediaWeb or Web Lectures during the scheduled maintenance.