Turnitin Service Incident – 3 June 2025

UPDATE: As at 0931 hrs, the issue has been resolved.

Please note that Turnitin and iThenticate are experiencing a service incident as at 3 June 2025, 0835 hrs SGT.

Users attempting to access Turnitin (including Turnitin assignments in Canvas) or iThenticate are encountering an Error 503 backend read error message.

Turnitin invites you to track the progress of this disruption.

For further information and updates, please:

Turnitin and iThenticate emergency maintenance on Sat 29 Mar from 2300 hrs to 2330 hrs

Turnitin and iThenticate will not be available on Saturday 29 March from 2300 hrs to 2330 hrs (1/2 hour) due to emergency maintenance.

This is also applicable to Turnitin assignments in Canvas.

Turnitin regrets any inconvenience this may cause.

For further information and Turnitin status updates, please:

For status updates of CTLT services, please subscribe to our Telegram channel.

Panopto AP Cloud scheduled downtime from Fri 24 Jan, 2300 to Sat 25 Jan, 0200 hrs

Panopto will undergo planned maintenance from Friday 24 January, 2300 hrs tp Saturday 25 January, 0200 hrs (3 hours).

During this time Panopto will be inaccessible.

Panopto, MediaWeb, Videos/Panopto (in Canvas) and Web Lectures will be affected.

Please avoid recording, processing or viewing media on Panopto, MediaWeb, Videos/Panopto in Canvas or Web Lectures during the scheduled maintenance.

Turnitin and iThenticate maintenance on Sun 19 Jan from 0000 hrs to 0400 hrs

Turnitin and iThenticate will not be available on Sunday 19 Jan from 0000 hrs to 0400 hrs (4 hours) due to scheduled maintenance.

This is also applicable to Turnitin assignments in Canvas.

For further information and Turnitin status updates, please:

For status updates of CTLT services, please subscribe to our Telegram channel.