Category Archives: iThenticate

Turnitin and iThenticate will not be available on Thursday 28 December from 0000 hrs to 0900 hrs (9 hours) due to planned maintenance.

This is also applicable to Turnitin submission folders in IVLE.

The maintenance will be performed on Turnitin’s internal hardware with the purpose of improving capacity and increasing their services’ uptime and resiliency to assure overall product availability.

Where applicable, please be aware no submissions or grading will be possible through Turnitin or iThenticate during the maintenance period. You are advised to set submission deadlines outside of this maintenance window.

For further information, please visit Turnitin System Status or iThenticate System Status.

We apologise for any inconvenience caused.

Turnitin and iThenticate experienced a service issue on Thu 02 Nov between 0140 hrs to 0240 hrs.

During this time most users (direct and IVLE integration) would not have been able to log in, submit papers, or access feedback.

Service has now been restored to normal.

If you are still experiencing issues, please clear your browsers cookies and cache, restart the browser and try again.

For Turnitin system updates, follow @turnitinstatus on Twitter.

UPDATE: Resolved as of Thu 31 Aug, 1645 hrs.

CIT is aware of the Turnitin and iThenticate access issue.

We apologise for the inconvenience.

Please bear with us as we work with Turnitin to restore service.