Turnitin and iThenticate experienced a service issue on Thu 02 Nov between 0140 hrs to 0240 hrs.
During this time most users (direct and IVLE integration) would not have been able to log in, submit papers, or access feedback.
Service has now been restored to normal.
If you are still experiencing issues, please clear your browsers cookies and cache, restart the browser and try again.
For Turnitin system updates, follow @turnitinstatus on Twitter.