CCE Notifications of IT Services Interruption due to Disaster Recovery (DR) Drill between 16 Sep (Fri), 10pm to 18 Sep (Sun), 4am

To ensure our readiness in the event of unforeseen disasters, Computer Centre will be conducting IT Disaster Recovery Drills on the following dates:

Event Start Time End Time Services Affected
IT DR Drill Phase 1 16 Sep 2016 (Fri) – 10pm 17 Sep 2016 (Sat) – 6am NUSmail, Internet Access, Student Portal and Applications (e.g. IVLE, SIS, UHMS, Wiki, WebCast etc.)
IT DR Drill Phase 2 17 Sep 2016 (Sat) – 8pm 18 Sep 2016 (Sun) – 4am

 

You may experience intermittent service interruptions up to 30 minutes during the drill period. Please avoid accessing the affected services or retry after 30 minutes during this time.

For faculty that have student assignments or assessments during this period, please take urgent note of the start and end times for this DR Drill and inform your students accordingly.

If possible, CIT would like to recommend moving the assignment deadlines and assessment dates after the IT Drill Phase I and II is completed.

Our IT Care Counter Service will be temporary relocated to U-Town Visitor Centre (located at Stephen Riady Centre Level 1) on Sat, 16 Sep 2016 from 8.30 am to 12 pm. IT service at Level 1 Computer Centre will resume on Mon, 19 Sep 2016.

For any query or assistance, please contact IT Care at itcare@nus.edu.sg or 6516 2080.

We apologise for any inconvenience caused. Thank you for your understanding and cooperation.

Intermittent disruption to streaming services on Sat 18 Jul from 0300 hrs to 0700 hrs

The following streaming services will be disrupted intermittently on Saturday 18 July from 0300 hrs to 0700 hrs (4 hours) due to load balance DR drill:

  • IVLE Multimedia streaming
  • Webcast lecture streaming
  • NUScast streaming
  • Camtasia Relay streaming

We apologize for any inconvenience caused. Thank you for your understanding and cooperation.

Various services affected by load balance maintenance on Sat 11 Jul from 0200 hrs to 0500 hrs

The following services will be disrupted intermittently on Sat 11 July from 0200 hrs to 0500 hrs (3 hours) due to load balance maintenance:

  • IVLE
  • CIT webpage and service pages
  • Mindmap.nus
  • IIS02
  • NUScast
  • Wiki.nus

We apologize for any inconvenience caused. Thank you for your understanding and cooperation.