Turnitin & iThenticate service degradation: Thu 22 Jul, 2037 hrs to Fri 23 Jul, 0150 hrs

Turnitin and iThenticate experienced service degradation from Thu 22 July, 2037 hrs to Fri 23 July, 0150 hrs.

During this time, you may have been unable to receive Similarity Reports for their submissions to Turnitin and iThenticate.

Turnitin announces that this has now been resolved, and apologises for the inconvenience.

For further information and Turnitin status updates, please:

You may also visit Turnitin System Status.

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[RESOLVED] Turnitin unavailable

UPDATE Outage resolved on 8 June, 2041 hrs.

Turnitin is currently experiencing an unexpected service disruption.

During this time, you may find you are unable to access Turnitin, including Turnitin assignment folders in LumiNUS.

Turnitin believes this disruption is due to a service outage their CDN provider is experiencing.

Turnitin invites you to track the progress of this disruption while they work to bring the service back to optimum health.

For further information and system updates, please:

You may also visit Turnitin System Status.

Turnitin emergency maintenance on Sat 13 March from 0132 to 0601 hrs

Turnitin service was unavailable on Sat 13 Mar from 0132 to 0601 hrs (4.5 hours).

During this time, you may have found that you are unable to use Turnitin.

Turnitin announces that this has now been resolved, and apologises for the inconvenience.

Please send a support request to Turnitin only if your similarity report has not been generated 24 hours after submission. (Their normal turnaround time is up to 24 hours.)

For further information and system updates, please:

You may also visit Turnitin System Status.

Turnitin & iThenticate service degradation – Submissions & Similarity Reports not viewable

Turnitin and iThenticate experienced service degradation from Wed 9 Dec, 2313 hrs to Thu 10 Dec, 0533 hrs.

During this time, you may have found that you are unable to view submissions and/or Similarity Reports, as well as experience slowness when accessing the service.

Turnitin announces that this has now been resolved, and apologises for the inconvenience.

For further information and system updates, please:

You may also visit Turnitin System Status.