Category Archives: Turnitin

UPDATE Outage resolved on 8 June, 2041 hrs.

Turnitin is currently experiencing an unexpected service disruption.

During this time, you may find you are unable to access Turnitin, including Turnitin assignment folders in LumiNUS.

Turnitin believes this disruption is due to a service outage their CDN provider is experiencing.

Turnitin invites you to track the progress of this disruption while they work to bring the service back to optimum health.

For further information and system updates, please:

• subscribe to Turnitin Status’ Twitter account,
• subscribe to Turnitin Status email alerts, and/or
• subscribe to Turnitin’s statuspage.io updates (click Subscribe to Updates on the top right for options).

You may also visit Turnitin System Status.

Turnitin service was unavailable on Sat 13 Mar from 0132 to 0601 hrs (4.5 hours).

During this time, you may have found that you are unable to use Turnitin.

Turnitin announces that this has now been resolved, and apologises for the inconvenience.

Please send a support request to Turnitin only if your similarity report has not been generated 24 hours after submission. (Their normal turnaround time is up to 24 hours.)

For further information and system updates, please:

• subscribe to Turnitin Status’ Twitter account,
• subscribe to Turnitin Status email alerts, and/or
• subscribe to Turnitin’s statuspage.io updates (click Subscribe to Updates on the top right for options).

You may also visit Turnitin System Status.

Turnitin experienced slow report generation, which began on Thursday 5 November at 1850 hrs. The issue was resolved on Saturday 7 November at 0736 hrs.

While the main issue is resolved, Turnitin is facing delays from the backlog of papers.

Please send a support request to Turnitin only if your similarity report has not been generated 24 hours after submission. (Their normal turnaround time is up to 24 hours.)

Separately, Turnitin experienced slow submission on Friday 6 November from 0017 to 0317 hrs. This issue has been resolved, and Turnitin is continuing to monitor.

Turnitin apologies for the inconvenience.