UPDATE The issue has been resolved. Annotation has been re-enabled in LumiNUS Files on Fri 26 Mar.
We note there continue to be intermittent issues which cause comments to go missing in the Annotation feature in LumiNUS Files.
This is an issue with the display of comments. Be assured that the data is not lost.
From Friday 19 March morning, Annotation will be disabled indefinitely to prevent further display errors while we work to fix the issue.
During the disablement period, you will not be able to create new annotations nor view existing annotations.
We also advise you to refrain from creating new comments for the time being.
We apologise for the inconvenience and ask for your patience while we attempt to resolve the annotation issues.
We will update the status of the Annotation feature once we have more details.