Author Archives: Kenneth PINTO

Turnitin error and emergency maintenance – Wed 6 Apr, 1800 hrs

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Over the past day, users of Turnitin may be intermittently receiving the “Pool “ev-app-yang-POOL” is down” error when viewing submissions. Users may also have experienced intermittent slowness and/or freezing when applying QuickMarks or commenting on a submission.

In order to restore full service functionality, Turnitin will be undertaking emergency maintenance on Wednesday 06 April from 1800 hrs for at least one hour.

Please avoid using Turnitin (including Turnitin assignment folders in LumiNUS) during this period.

To follow the progress of this issue, please view and subscribe to updates.

For further information and Turnitin status updates, please:

For status updates on CIT services (including Turnitin), please subscribe to our Telegram channel.

Turnitin Delayed Similarity Report Generation – Tue 5 Apr, 0619 hrs

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Turnitin and iThenticate experienced delayed Similarity Report generation as at Tuesday 5 April, 0619 hrs.

A fix has been implemented at 0811 hrs, and Turnitin is monitoring the results.

Turnitin invites you to track the progress of this disruption.

For further information and system updates, please:

You may also visit Turnitin System Status.

Turnitin Delayed Similarity Report Generation – Mon 4 Apr, 0833 hrs

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Turnitin and iThenticate experienced delayed Similarity Report generation as at Monday 4 April, 0833 hrs.

A fix has been implemented at 0858 hrs, and Turnitin is monitoring the results.

Turnitin invites you to track the progress of this disruption.

For further information and system updates, please:

You may also visit Turnitin System Status.