Panopto AP Cloud scheduled downtime on Sat 15 Aug from 0100 to 0400 hrs

Panopto will undergo planned maintenance on Saturday 15 August from 0100 to 0400 hrs (3 hours).

Panopto, MediaWeb (including MediaWeb channels in LumiNUS Multimedia) and Web Lectures will be affected. You should expect up to 60 minutes of downtime, beginning at the start of the maintenance window.

Please avoid recording, processing or viewing media on Panopto, MediaWeb or Web Lectures during the scheduled maintenance.

Turnitin report processing time issue

Update, Thu 5 Dec, 2234 hrs: Turnitin service has been restored (statuspage.io). Do clear your browser’s cookies and cache before accessing Turnitin submission folders in LumiNUS.

Turnitin is currently experiencing an unexpected service disruption.

During this time, users who access Turnitin via LumiNUS integration may not receive Similarity Reports.

Further updates from Turnitin can be viewed here:
https://turnitin.statuspage.io/incidents/dqysvz50p9kx

Issue with Safari access to Turnitin, MediaWeb and Web Lecture in LumiNUS

Dear students and staff,

The LumiNUS team is aware of an issue with Safari access to Turnitin, MediaWeb and Web Lectures via LumiNUS.

We are working to fix this issue.

In the meantime, please use Firefox or Chrome, which do not have this issue.

For Web Lectures, you may also visit https://nuscast.ap.panopto.com/ directly.

Apologies for causing this inconvenience.