Turnitin & iThenticate service degradation: Thu 22 Jul, 2037 hrs to Fri 23 Jul, 0150 hrs

Turnitin and iThenticate experienced service degradation from Thu 22 July, 2037 hrs to Fri 23 July, 0150 hrs.

During this time, you may have been unable to receive Similarity Reports for their submissions to Turnitin and iThenticate.

Turnitin announces that this has now been resolved, and apologises for the inconvenience.

For further information and Turnitin status updates, please:

You may also visit Turnitin System Status.

For status updates of CIT services, please subscribe to our Telegram channel.

CIT services urgent maintenance Fri 9 Jul, 2000 hrs to Sat 10 Jul, 0200 hrs

CIT services will undergo maintenance from Friday 9 July, 2000 hrs to Saturday 10 July, 0200 hrs. During this period, you will may experience slowness or intermittent disruption.

Various application will experience slowness or disruption during this period:

  • luminus.nus.edu.sg
  • wiki.nus.edu.sg
  • cithelp.nus.edu.sg
  • srs.cit.nus.edu.sg
  • NUS Courseware

We apologize for any inconvenience caused.

Thank you for your understanding and cooperation.

[REMINDER] Server Migration for Web Lectures and Multimedia from Thu 17 Jun, 0900 hrs to Sat 19 Jun, 1800 hrs

There will be a server migration scheduled for Web Lectures and Multimedia (MediaWeb) tools in LumiNUS.

LumiNUS Web Lectures videos and their content will not be accessible from Thursday 17 June, 0900 hrs to Saturday 19 June, 1800 hrs.

LumiNUS Multimedia (MediaWeb) videos and their content will not be accessible from Friday 18 June, 1800 hrs to Saturday 19 June, 1800 hrs.

The migration was first announced on 20 May 2021.

[RESOLVED] Turnitin unavailable

UPDATE Outage resolved on 8 June, 2041 hrs.

Turnitin is currently experiencing an unexpected service disruption.

During this time, you may find you are unable to access Turnitin, including Turnitin assignment folders in LumiNUS.

Turnitin believes this disruption is due to a service outage their CDN provider is experiencing.

Turnitin invites you to track the progress of this disruption while they work to bring the service back to optimum health.

For further information and system updates, please:

You may also visit Turnitin System Status.