CCE Notifications of IT Services Interruption due to Disaster Recovery (DR) Drill between 15 Sep (Fri), 10pm to 17 Sep (Sun), 6am

To ensure our readiness in the event of unforeseen disasters, Computer Centre will be conducting IT Disaster Recovery Drills on the following dates:

Event Start Time End Time Services Affected
IT DR Drill Phase 1 15 Sep 2016 (Fri) – 10pm 16 Sep 2016 (Sat) – 6am
IVLE, NUSmail, Internet Access, Staff Portal and Applications (e.g. Staff eServices, SAP HR, Wiki, UHMS and Finance Applications etc.)
IT DR Drill Phase 2 16 Sep 2016 (Sat) – 8pm 17 Sep 2016 (Sun) – 6am

 

You may experience intermittent service interruptions up to 30 minutes during the drill period. Please avoid accessing the affected services or retry after 30 minutes during this time.

For faculty that have student assignments or assessments during this period, please take urgent note of this DR Drill period and inform your students to submit their assignments or assessments early.

If possible, CIT would like to recommend moving the assignment deadlines and assessment dates after the completion of IT Drill Phase 1 and 2.

Our IT Care Counter Service will be temporary relocated to U-Town Visitor Centre (Stephen Riady Centre Level 1) on Sat, 16 Sep 2017 from 8.30 am to 12 pm. Our service at Level 1 Computer Centre will resume on Mon, 18 Sep 2017.

For any query or assistance, please contact IT Care at itcare@nus.edu.sg or 6516 2080.

We apologise for any inconvenience caused. Thank you for your understanding and cooperation.

Turnitin and iThenticate maintenance from Sat 5 Aug, 2200 hrs to Sun 6 Aug, 0400 hrs

Turnitin and iThenticate will not be available from Saturday 05 August, 2200 hrs to Sunday 06 August, 0400 hrs (6 hours) due to scheduled essential maintenance.

This maintenance also applies to Turnitin submission folders in IVLE.

Where applicable, please be aware no submissions or grading will be possible through Turnitin or iThenticate during the maintenance period. You are advised to set submission deadlines outside of this maintenance window.

For further information, please visit Turnitin System Status or iThenticate System Status.

We apologise for any inconvenience caused.