Category Archives: LumiNUS

We have applied the fix for the missing Annotation comments in LumiNUS Files.

As such, the Annotation feature that was disabled on Fri 19 Mar has been re-enabled in Files.

Apologies for the inconvenience.

UPDATE The issue has been resolved. Annotation has been re-enabled in LumiNUS Files on Fri 26 Mar.

We note there continue to be intermittent issues which cause comments to go missing in the Annotation feature in LumiNUS Files.

This is an issue with the display of comments. Be assured that the data is not lost.

From Friday 19 March morning, Annotation will be disabled indefinitely to prevent further display errors while we work to fix the issue.

During the disablement period, you will not be able to create new annotations nor view existing annotations.

We also advise you to refrain from creating new comments for the time being.

We apologise for the inconvenience and ask for your patience while we attempt to resolve the annotation issues.

We will update the status of the Annotation feature once we have more details.

[UPDATE] LumiNUS is up as of 0847 hrs.

LumiNUS is currently experiencing a 503 issue.

We are working to resolve the issue. Please bear with us while we attempt to resolve this issue.

Apologies for the inconvenience.

Google Chrome 88 introduced a bug that renders the time inaccurate when compared to what is displayed on the Windows PC on which the browser is installed.

Currently a workaround is available which will resolve this behavior. See steps below to complete the workaround:

1. On your Windows device, open the settings application.
2. Navigate to Date & time.
3. Under Time zone, select a time zone different from your own.
4. Under Time zone, reselect your original time zone.

Google are working on determining the root cause for this behavior, and a bug has been opened to investigate this. You may track the progress of the bug in Chromium bug tracker.

For more information, please refer here.