Selected IVLE services affected by Oracle maintenance on Sat 15 Oct from 1400 hrs to 2000 hrs

The following IVLE services will be intermittently disrupted on Saturday 15 October from 1400 hrs to 2000 hrs (6 hours) due to Oracle maintenance:

  • GEM Module Listing,
  • IVLE Profile Page,
  • Modules Taken,
  • Refresh Modules, and
  • Gradebook Export to IMMS.

Please contact the IVLE Team for any enquiries.

We apologize for any inconvenience caused.

Thank you for your understanding and cooperation.

CCE Notifications of IT Services Interruption due to Disaster Recovery (DR) Drill between 16 Sep (Fri), 10pm to 18 Sep (Sun), 4am

To ensure our readiness in the event of unforeseen disasters, Computer Centre will be conducting IT Disaster Recovery Drills on the following dates:

Event Start Time End Time Services Affected
IT DR Drill Phase 1 16 Sep 2016 (Fri) – 10pm 17 Sep 2016 (Sat) – 6am NUSmail, Internet Access, Student Portal and Applications (e.g. IVLE, SIS, UHMS, Wiki, WebCast etc.)
IT DR Drill Phase 2 17 Sep 2016 (Sat) – 8pm 18 Sep 2016 (Sun) – 4am

 

You may experience intermittent service interruptions up to 30 minutes during the drill period. Please avoid accessing the affected services or retry after 30 minutes during this time.

For faculty that have student assignments or assessments during this period, please take urgent note of the start and end times for this DR Drill and inform your students accordingly.

If possible, CIT would like to recommend moving the assignment deadlines and assessment dates after the IT Drill Phase I and II is completed.

Our IT Care Counter Service will be temporary relocated to U-Town Visitor Centre (located at Stephen Riady Centre Level 1) on Sat, 16 Sep 2016 from 8.30 am to 12 pm. IT service at Level 1 Computer Centre will resume on Mon, 19 Sep 2016.

For any query or assistance, please contact IT Care at itcare@nus.edu.sg or 6516 2080.

We apologise for any inconvenience caused. Thank you for your understanding and cooperation.