Category Archives: Turnitin

Various services affected by data centre migration on Sat 1 Aug from 0700 hrs to 1900 hrs

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The following services will be disrupted on Saturday 01 August from 0700 hrs to 1900 hrs (12 hours) due to data centre migration:

  • CIT website
  • CIT services
    • SRS (Login to services)
    • Clickers
    • IARU EdTech Horizons 2014 website
    • Courseware
    • IVLE Chat
    • OER
  • Breeze
  • LAMS
  • Clearsea
  • K Drive

We apologise for any inconvenience caused.

Thank you for your understanding and cooperation.

Various services affected by load balance maintenance on Thu 21 May from 1900 hrs to 2300 hrs

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The following services will be disrupted intermittently on Thu 21 May from 1900 hrs to 2300 hrs (4 hours) due to load balance maintenance:

  • IVLE
  • CIT webpage and service pages
  • Mindmap.nus
  • IIS02
  • NUScast
  • Wiki.nus

We apologize for any inconvenience caused. Thank you for your understanding and cooperation.

Turnitin access restored

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Turnitin is now accessible to instructors and students via single sign-on.

Turnitin IVLE Workbin integration has also been restored.

IVLE Workbin Integration Issues

If you have issues with the Turnitin IVLE Workbin Integration, please contact Mr Kenneth PINTO.

Account Issues

If your Turnitin account has issues – missing classes, assignments or papers – please contact Turnitin.

While you are logged in to Turnitin, click Help on the top right, then click the Create a Ticket button.

On the form:

  • Email – your NUSNET email address (not your friendly-mail alias).
  • Case Category – Other.
  • Case Subcategory – Other.
  • Class ID
    • If you are an instructor and you know the Class ID, fill in the number.
    • For all other cases, fill in a random number e.g. 000000. You cannot leave this field blank.
  • Paper ID
    • If you are an instructor and you know the Class ID, fill in the number.
    • For all other cases, fill in a random number e.g. 000000. You cannot leave this field blank.
  • Learning Management System – leave blank.

If the front-line support staff is not aware of the situation, please refer him or her to Case #00410827 – 18447 National University of Singapore.

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Once again, the Centre for Instructional Technology apologises for this incident.

We are working with Turnitin to ensure that this issue does not happen again.