Turnitin Service Alert – Tue 24 Oct, 0637 hrs to 0706 hrs

Some users may have experienced log in issues to Turnitin on Tue 24 Oct between 0637 hrs to 0706 hrs.

This would have prevented users from accessing the Turnitin service through IVLE.

The root cause has been identified and resolved by Turnitin.

If you are still experiencing issues, please clear your browsers cookies and cache, restart the browser and try again.

For Turnitin system updates, follow @turnitinstatus on Twitter.

Turnitin service degradation

Turnitin experienced service degradation on Thu 07 September between 1800 hrs to 2230 hrs.

Turnitin apologises for the convenience caused.

If you are still not able to access Turnitin or submit papers, please clear your browser’s cookies and cache, then try accessing Turnitin again.

Turnitin and iThenticate maintenance from Sat 5 Aug, 2200 hrs to Sun 6 Aug, 0400 hrs

Turnitin and iThenticate will not be available from Saturday 05 August, 2200 hrs to Sunday 06 August, 0400 hrs (6 hours) due to scheduled essential maintenance.

This maintenance also applies to Turnitin submission folders in IVLE.

Where applicable, please be aware no submissions or grading will be possible through Turnitin or iThenticate during the maintenance period. You are advised to set submission deadlines outside of this maintenance window.

For further information, please visit Turnitin System Status or iThenticate System Status.

We apologise for any inconvenience caused.