There will be a server migration scheduled for Web Lectures and Multimedia (MediaWeb) tools in LumiNUS.
LumiNUS Web Lectures videos and their content will not be accessible from Thursday 17 June, 0900 hrs to Saturday 19 June, 1800 hrs.
LumiNUS Multimedia (MediaWeb) videos and their content will not be accessible from Friday 18 June, 1800 hrs to Saturday 19 June, 1800 hrs.
NUS IT will be renewing the NUS Authentication Service (ADFS) certificates from Sat 8 May, 2030 hrs to Sun 9 May, 0130 hrs (5 hours).
During this five-hour period, you may encounter difficulty logging into NUS services including but not limited to LumiNUS, Zoom, Web Lecture, MediaWeb, geNiUSchannel, Mattermost, ExamSoft.
For any further details/query, please reach out to ITCare@nus.edu.sg or 6516 2080.
We have applied the fix for the missing Annotation comments in LumiNUS Files.
As such, the Annotation feature that was disabled on Fri 19 Mar has been re-enabled in Files.
Apologies for the inconvenience.
UPDATE The issue has been resolved. Annotation has been re-enabled in LumiNUS Files on Fri 26 Mar.
We note there continue to be intermittent issues which cause comments to go missing in the Annotation feature in LumiNUS Files.
This is an issue with the display of comments. Be assured that the data is not lost.
From Friday 19 March morning, Annotation will be disabled indefinitely to prevent further display errors while we work to fix the issue.
During the disablement period, you will not be able to create new annotations nor view existing annotations.
We also advise you to refrain from creating new comments for the time being.
We apologise for the inconvenience and ask for your patience while we attempt to resolve the annotation issues.
We will update the status of the Annotation feature once we have more details.