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Category Archives: CIT Help

CIT Help Desk urgent maintenance on Thu 19 Jan from 0000 to 0500 hrs

Posted on 18 January 2023 by Kenneth PINTO

CIT Help Desk will undergo urgent maintenance on Thursday 19 January from 0000 to 0500 hrs (5 hours).

The service will not be accessible during the maintenance period.

Apologies for the inconvenience.

Posted in CIT Help |

CIT Help Desk urgent maintenance from Thu 7 Jul, 2200 hrs to Fri 8 Jul, 0200 hrs

Posted on 7 July 2022 by Kenneth PINTO

CIT Help Desk will undergo urgent maintenance from Thursday 7 July, 2200 hrs to Friday 8 July, 0200 hrs (4 hours).

The service will not be accessible during the maintenance period.

Apologies for the inconvenience.

Posted in CIT Help |

CIT Help Desk urgent maintenance on Mon 6 Jun, 1100 to 1300 hrs

Posted on 6 June 2022 by Kenneth PINTO

CIT Help Desk will undergo urgent maintenance on Monday 6 June from 1100 to 1300 hrs (2 hours).

The service will not be accessible during the maintenance period.

Apologies for the inconvenience.

Posted in CIT Help |

Wiki.nus and CIT Help Desk urgent maintenance on Sun 5 Jun, 0000 to 0600 hrs

Posted on 4 June 2022 by Kenneth PINTO

The following services will undergo urgent maintenance on Sunday 5 June from 0000 to 0600 hrs (6 hours).

  • Wiki.nus
  • CIT Help Desk (including LumiNUS Help, CIT Services Help, Digital Assessments Help and Online Exam Support)

These services will not be accessible during the maintenance period.

Apologies for the inconvenience.

Posted in CIT Help, Wiki.nus |
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Regular LumiNUS maintenance

LumiNUS conducts regular maintenance on Mondays, Wednesdays and Fridays from 0500-0700 hrs, and Tuesdays and Thursdays from 0200-0700 hrs.


During the mentioned period of scheduled maintenance, you may experience intermittent disruption, please refrain from using the system.

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RSS Canvas Status
  • Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some EU users 8 March 2023
  • Some users are experiencing long load times when accessing Canvas. 2 March 2023
  • Some users may have problems contacting Canvas via the phone system 28 February 2023
RSS Zoom Status
  • Upcoming SX/NX Data Center Consolidation 1 June 2023
  • Scheduled Zoom Software Quarterly Lifecycle Update (5/6/2023) 7 May 2023
  • Announcing Updated IP Address Ranges 2 April 2023
RSS Web Lecture & MediaWeb | Panopto Status
  • Panopto NA, EU & CA Cloud Notification 2023-02-24 2 March 2023
  • Intermittent Service Degradation in Video Processing 22 February 2023
  • Panopto Cloud Notification 2022-12-05 13 December 2022
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