Turnitin experienced slow report generation, which began on Thursday 5 November at 1850 hrs. The issue was resolved on Saturday 7 November at 0736 hrs.
While the main issue is resolved, Turnitin is facing delays from the backlog of papers.
Please send a support request to Turnitin only if your similarity report has not been generated 24 hours after submission. (Their normal turnaround time is up to 24 hours.)
Separately, Turnitin experienced slow submission on Friday 6 November from 0017 to 0317 hrs. This issue has been resolved, and Turnitin is continuing to monitor.
Turnitin apologies for the inconvenience.