More than a year ago I signed up for a shared hosting package from multistars.top and today I’d like to write a review to share my experience about their service.
After signing up and setting up my sites, I used uptimerobot and pingdom to monitor my sites, so that I could immediately get notified if there is anything wrong with my sites. Uptimerobot is a great free uptime monitoring service, but they don’t have report about page load time. Pingdom is a paid service which has report for page speed monitoring.
Every month I checked reports to keep track of my website. I buy shared hosting from many companies, but I have to admit that multistars is the best shared hosting out there. Uptime of my sites are 100% most of the time, and they have never fallen bellow 99.9%. Uptime is very important for my sites because my sites do a lot of small transactions everyday. Page speed report from pingdom shows the page load is always 1 to 2 seconds, which is just great for any webmaster.
I can only recalled 1 time that I opened a support ticket with them because I couldn’t add an addon domain. Their support ticket is very responsive and helpful. Within a few minutes they replied and told me why I couldn’t add the addon domain (the domain need to point DNS to their server first), and a few minutes after the first reply, they told me again they have added that addon domain for me. Their support gave me a surprise. In my almost 10 years of working in online business I had never seen such a helpful and timely support.
Well, my review about multistars shared hosting is as simple as that. I have nothing to complain about their service. I had renewed my service for another year, and everything has been working just fine. Strongly recommend this company to everyone.