Grade-free scheme for freshmen: Greater flexibility in shaping your transformative learning journey

In AY2014/15, NUS introduced a new grading system for modular degree programmes in the form of a revised S/U policy, where students may exercise the S/U option (i.e. students can decide whether to include or exclude the grades obtained for those modules in the computation of the Cumulative Average Point) for up to 20 modular credits (MCs) during the first semester of their candidature. In addition, students may exercise the S/U option for up to another 12 MCs at any time during the candidature.

The objectives of this grading system are to encourage a change in the way students think about grades and learning at university, and to help students make a smooth transition to the academic and social culture of university life. In so doing, a student’s anxiety about his or her academic performance should be alleviated during the first semester.

I had previously conveyed that we will be monitoring and evaluating how students and faculty members take to this new grading system.

Two cohorts of freshmen have since experienced the new grading system in their first semester and it is time to take stock. The usage patterns of the S/U options were similar for the first-year students of AY2014/15 and AY2015/16. Majority of students (about 80%) had exercised their S/U options for 3 or fewer modules; about 5% of students had exercised their S/U options fully.

We studied the student feedback carefully and an analysis of the qualitative comments received found that students took well to the new grading system. The new grading system also helped to reduce stress levels, and had encouraged them to take academic risks.

We have also noticed that students have become more adventurous in their choice of modules, and have ventured beyond their academic comfort zones. Nearly one-third of the modules read by first-year students in AY2015/16 were non-core modules (defined as modules not read as essential, programme essential, elective, programme elective or compulsory cross-faculty module). This is a significant increase compared to the modules read by the first-year students in AY2013/14. I see this as a positive development, that students are increasingly making good use of the opportunities of being in a comprehensive university, to broaden their perspectives and horizons by reading modules beyond their degree discipline.

To better analyse the effect of the grading system on student academic performance in the first semester, faculty members were asked not to vary their teaching and grading methods. It was found that there were no significant changes in the overall grade distributions before and after the revised S/U policy was introduced. This suggests that student academic performance was not compromised, even though they now have access to the S/U options for their first semester. NUS students were not complacent and continued to be academically engaged. With the S/U option, there remains a strong incentive to strive for good grades, while eliminating the anxiety and stress of poor grades. Having worked with two cohorts of freshmen, faculty members are convinced that NUS students are intrinsically motivated and in general, possess good learning habits.

To enable students to benefit from the S/U option more fully across the first year, NUS will be making further adjustments to the grading policy for first-year students. From AY2016/17, first-year students may exercise the S/U option for up to 32 MCs in their first year. If this is not fully utilised, the S/U option may then be saved for modules taken in subsequent semesters, for up to 12 MCs.

In essence, the total number of MCs available for S/U throughout one’s undergraduate candidature will remain unchanged, at 32 MCs. But students will now have the flexibility to exercise the S/U option for most modules in their first year, hence extending the opportunities for academic exploration across the first year, beyond the first semester.

The first-year grading policy must be seen in the context of a suite of educational initiatives that NUS has introduced progressively in recent years, to create a truly transformative educational experience that prepares students to take on the challenges of life and work in the 21st century. The new General Education curriculum, the Centre for Future-ready Graduates’ life skills programmes, expanding opportunities for students to participate in the NUS Overseas Colleges Programme as well as integrated living and learning at our Residential Colleges, are but some of the educational enhancements that enable students to maximise their learning experiences at NUS.

Students admitted into NUS are academically strong. We hope that this new first-year grading policy that will take effect in AY2016/17 will create even more time, space and opportunities to pursue adventurous and deep learning, and to move away from the over-emphasis on grades.

On a related note, MOE has recently announced that from 2021, the Primary School Leaving Examination (PSLE) T-score will be replaced with wider scoring bands. Under the new scoring system, PSLE grading will no longer be based on how students fare relative to their peers. This move will hopefully encourage students to go beyond being exam smart, and to focus on one’s own learning, rather than competing to do better than others. Acting Minister for Education (Schools) Mr Ng Chee Meng explained that the current PSLE scoring system is too precise, and differentiates students more finely than necessary.

I welcome this move. MOE recognises that education is not about training book smarts – the emphasis should be on learning. There is no need to grade, sort and differentiate students at every possible juncture.

In the same spirit, the freshman year is an opportune time to immerse oneself in the social and academic culture of university life, to uncover, discover and pursue one’s intellectual curiosities and passions, setting you on course for lifelong learning. At NUS, we have created a first-year grading policy that allows for this self-development journey.

Please let me have your thoughts.

Welcoming Ridge View Residential College

The University is no longer a place just for purely academic pursuits – it must also equip its students with the necessary competencies (such as intellectual liveliness, inquisitiveness, inner resilience, etc.) to ensure that they are well prepared for the global community and workplace.

This is the opportune time for me to welcome the ‘newest kid on the block’ among the Residential Colleges at NUS – Ridge View Residential College (RVRC). One of the key aims of RVRC is to conceptualise and implement a well-integrated programme to nurture future-ready graduates. The College welcomed its pioneer batch of 100 first-year undergraduates last month and along with 14 peer mentors; they have all settled into the Tower Block of the Ridge View Residences. The students come from five Faculties, namely Faculty of Arts and Social Sciences, School of Computing, School of Design and Environment, Faculty of Engineering and Faculty of Science. They will spend their freshmen year in this unique living-learning programme, which we hope will help them make a smooth transition into university life.

The residential colleges, halls and residences are indeed a good setting to help students discover the special qualities in each of them, while concurrently developing their intellectual capabilities. RVRC believes in harnessing its inter-disciplinary approach to curriculum to give students wide exposure to different approaches, perspectives and ideas. The modules which the College offers, along with the communal living that comes with on-campus housing, will ensure that students have a well-rounded experience in the very crucial first year at NUS.

Each student enrolled in this one-year residency programme reads three core modules – GEM1917, an inter-disciplinary as well as the anchor module focusing on sustainability; ES1601, which emphasises professional and academic communication required in the University and the workplace; and WR1401, which weaves in sports, career readiness, and experiential activities for team and personal effectiveness.  These three modules are year-long and are designed to fit into each student’s core modules read within their own scope of work at their respective Faculties/Schools.

Our approach gives students the time and space to understand, dialogue with various audiences including their peers, and internalise the concepts discussed. It also allows students to develop a comprehensive appreciation of and an enriched discussion on the challenges of specific topics. Each module is taught by dedicated instructors from an extensive pool both within and outside the NUS community. GEM1917 is particularly appealing, which I suspect is partly due to the strong interest generated by ongoing debates on sustainability.  Senior undergraduates have written to the College to ask if they can sign up for the module!

One of the objectives of creating residential colleges is to ‘purposefully create settings that maximise peer-to-peer learning’[i]. RVRC students can also be rest assured, knowing that the Peer Mentors (senior undergraduates who have been carefully selected to be part of the RVRC community to provide peer support to the freshmen residents) will be on-hand to guide them during the courses. Peer learning has proven to be very effective on university campuses globally and I am confident it would be useful at RVRC. Early indicators are already proving to be positive.

The other exciting development at RVRC, which I am confident will become a pull factor for RVRC, is how graduate readiness is interwoven into the RVRC programme.  The RVRC team led by Professor Adekunle Adeyeye, Master of the College, firmly believes that it is never too soon to expose students to the workplace. He is hard at work, engaging industry representatives from various disciplines and fields in the College’s industry mentorship scheme and dialogue cum networking series. These individuals and firms will be important partners who will provide opportunities for the RVRC students to learn about the various industries that they can aspire to work in or consider when internships or industrial attachments places come around. This squares well with the University’s goal to intensify strategic partnerships in the long term across industry and other educational and research institutions.

As in other halls and colleges, co-academic activities are grown organically. The RVRC family is made up of a wide spread of students from accomplished musicians and creative artists to dedicated community leaders and athletes. The students have banded together to form interest groups amongst themselves to plan and organise the co-academic activities that they would be interested in. The main facilitators are the Peer Mentors. Our first-year residents have been most responsive, enthusiastic and competent in organising themselves quickly and systematically. This is heartening for the RVRC administration as these are the exact values which they had hoped to see in the students when the programme was initially mooted.

I am pleased that the College has gotten off on a positive and exciting start. Plans are in place for a major refurbishment of Ridge View Residences to further enhance the living and learning environment. In the meantime, a budding community is forming and taking root, and we look forward to seeing RVRC as a vibrant and valued Residential College at NUS.

 

RVRC mentors and team bonding through pottery workshop at the historic Dragon Kilns
RVRC mentors and team bonding through pottery workshop at the historic Dragon Kilns
 

Improving the Online Student Feedback System

In my previous post, I shared about how student feedback on modules are important in shaping the way we teach and learn at NUS.

 

Some time ago, the NUS Teaching Academy initiated a few projects to review existing processes pertaining to teaching and learning in the university. A sub-committee was convened to reflect on and review the current student feedback system. For those who are not familiar with the Academy, it is a unit established in 2009 to foster a culture of teaching excellence and enhance the quality of teaching and learning in the University, among other objectives.

 

After scrutinising the system we are currently using to collate and analyse feedback on our modules on a semestral basis, the Teaching Academy Fellows in the sub-committee highlighted two key discernible trends:

 

1. Student feedback response rates have been on the decline in recent years, especially for advanced level modules. The sub-committee noticed that while Year 1 students have generally been quite enthusiastic about providing feedback, the response rate for undergraduates typically decreases sharply after the second year, and dips to about 40% by the final year. A high student response rate is generally desired because it helps the University to enhance the quality of teaching and learning.

 

As I had mentioned in an earlier post, we constantly encourage our Departments to reflect on the student feedback received. We are now asking our colleagues to actively communicate to students, the changes and enhancements that have resulted from student feedback. Through this, I hope that students can see the value of their participation in the Online Student Feedback Exercise. Notwithstanding, I welcome ideas on how we can motivate students to participate in the Student Feedback Exercise.

 

2. Comments provided by students could be more informative about the quality of teaching and quality of modules. While the majority of comments have been constructive, some comments are too vague while others leave remarks that are irrelevant to the content, design or delivery of the module concerned.

 

Some examples of feedback that are less helpful but might make interesting reading tend to be along the following lines:

  • “the lecturer dresses really well for a small class”
  • “the lecturer needs to cut down on his intake of Coke”, and
  • “the lecturer’s jokes are not funny”.

We certainly would not want to prescribe or conscribe student’s expressions and feedback. At the same time, we hope that students can give constructive feedback and suggestions that directly address teaching and the curriculum, so that Departments and lecturers can take action to act on the feedback received, to deliver a better learning experience when the module is next conducted.

 

Taking these issues into consideration, the Teaching Academy has made several recommendations to improve the Student Feedback system. In consultation with a student team, they have also redesigned the questions to make them more comprehensive, and made the user interface more intuitive, streamlined and attractive to students.

 

Screenshot of the current interface

 

Screenshot of the new interface

 

The refinements to the Online Student Feedback Exercise are a continual process. Another feature that we hope to introduce, possibly from AY2014/15, is the addition of a section on teacher attributes, where students can select multiple descriptors that most appropriately describes the learning outcomes facilitated by the teacher.

 

My colleagues and I are always on the lookout for better ways of imparting knowledge to our students – this is at the heart of what we do as educators. A more efficient and effective student feedback system would go a long way towards achieving this aim. Your feedback is important to us, and my colleagues and I look forward to receiving your comments in the upcoming Online Student Feedback Exercise.

 

Student Feedback

Your Feedback Matters

NUS gathers feedback from our 37,000-strong student population via the Online Student Feedback Exercise, which is carried out at the end of every semester.

Why do we go through the Student Feedback Exercise, time and again, semester after semester? Simply put, we want to improve on the teaching and educational experience delivered. Good feedback helps us to learn and to better ourselves. Likewise, student feedback helps faculty members to take stock, reflect, consolidate, and hopefully, improve.

Let me take this opportunity to share more about the Student Feedback Exercise at NUS.

Your Feedback is Anonymous

First, I would like to assure all students that when you submit your feedback via the online system, your identities are not made known to the teaching staff. Each semester, our lecturers and tutors receive an aggregated report for their modules with quantitative teaching scores and qualitative comments. Scores are presented as an average, and comments are not attributable to any individual. For readers who are interested, here is a report with names and identities suitably withheld.  

Sometimes, a student may (whether purposely or inadvertently) make a remark that gives his or her identity away. This is fairly uncommon, and should it occur, students should not worry about possible ramifications on one’s grades. The Student Feedback report is released to Departments, and onward to lecturers and tutors, only after exam results have been finalised.

Improving Teaching and Learning at NUS

Students’ feedback on modules provides important input about the way we teach and learn at NUS. We have always encouraged our Departments to reflect on the student feedback collected and channel it back into improving the delivery of the modules in subsequent semesters.

Through the Student Feedback Exercise, we are able to identify faculty members who are stronger in teaching, and their pedagogical strengths that others can learn from. NUS recognises and rewards faculty members who teach well; Teaching Excellence Awards are based on, amongst other criteria, positive student feedback. (The Online Student Feedback Exercise contains a section for students to nominate their lecturers for Teaching Excellence Awards, which the University gives out every year.)

The Student Feedback Exercise also allows us to identify faculty members who are weaker in teaching. Deans and the Department Heads will mentor these faculty members personally, and leverage on available university resources to help them improve their pedagogical techniques and communication skills. This is a quality enhancement measure that NUS has put in place since two years ago, and I am heartened that so far, the faculty members concerned have found the additional mentoring and guidance useful, and have since improved on their teaching.

I want to add that NUS is not on a ‘witch-hunt’ for poor teachers through the Student Feedback Exercise. In reviewing Student Feedback, we look beyond the scores to consider carefully the qualitative feedback, as well as circumstances surrounding the module. For example, some faculty members may suffer a ‘dip’ in their Student Feedback Score when they introduce new teaching pedagogies for a particular module.

We Welcome Feedback

Having read this far, I hope the Student Feedback Exercise has become less of a ‘black box’. Your feedback matters to the University, to the Department, and to the faculty member. There is follow up, and follow through. Your feedback goes a long way in shaping teaching and the standards of teaching at NUS. I would like to encourage all students to take time to leave constructive feedback for the modules you have read.

At the macro-level, the Student Feedback scores indicate a high level of satisfaction with teaching at NUS. Take AY2012/2013 for example, of the 5350 teaching activities, over 98.6% of modules achieved an average score of at least 3.0, and over 62.7% of modules achieved an average score of at least 4.0. (This is using a 5-point Likert scale.)

In the next post, I will share with you the NUS Teaching Academy’s Review on Student Feedback, and my responses to their recommended measures.