Turnitin and iThenticate Service Alert – Thu 02 Nov, 0140 hrs to 0240 hrs

Turnitin and iThenticate experienced a service issue on Thu 02 Nov between 0140 hrs to 0240 hrs.

During this time most users (direct and IVLE integration) would not have been able to log in, submit papers, or access feedback.

Service has now been restored to normal.

If you are still experiencing issues, please clear your browsers cookies and cache, restart the browser and try again.

For Turnitin system updates, follow @turnitinstatus on Twitter.

Turnitin Service Alert – Tue 24 Oct, 0637 hrs to 0706 hrs

Some users may have experienced log in issues to Turnitin on Tue 24 Oct between 0637 hrs to 0706 hrs.

This would have prevented users from accessing the Turnitin service through IVLE.

The root cause has been identified and resolved by Turnitin.

If you are still experiencing issues, please clear your browsers cookies and cache, restart the browser and try again.

For Turnitin system updates, follow @turnitinstatus on Twitter.