Panopto scheduled maintenance Sat 10 Aug, 0400 to 0700 hrs

Panopto will be upgraded to the latest release on Saturday 10 August from 0400 to 0700 hrs (3 hours). The infrastructure powering our Panopto Cloud site will be updated to increase performance and scalability.

Mediaweb and Web Lectures will not be available during this period.

This includes:

  • Processing/encoding
  • Recording/uploading
  • Search
  • Video playback
  • Panopto website

For any questions, please contact Panopto Support online by logging into or by emailing

Service Desk urgent upgrade from Thu 11 Jul, 2200 hrs to Fri 12 Jul, 0200 hrs

CIT Service Desk will undergo an urgent upgrade from Thursday 11 July, 2200 hrs to Friday 12 July, 0200 hrs (4 hours).

CIT’s various help desks will not be accessible during this period:

  • LumiNUS Staff & Student Help
  • IVLE Staff & Student Help
  • CIT Services Help
  • Digital Assessment Help

We apologise for any inconvenience caused. Thank you for your understanding and cooperation.