Turnitin and iThenticate maintenance on Sun 28 Oct from 1700 hrs to 1730 hrs

Turnitin and iThenticate will not be available on Sunday 28 October from 1700 hrs to 1730 hrs due to planned maintenance.

This is also applicable to Turnitin submission folders in IVLE.

This micro maintenance (30 minutes) will include several hardware updates and performance improvements to ensure that services remain stable, particularly during high submission periods.

Users will not be able to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.

For further information and system updates, please:

You may also visit Turnitin System Status and/or Turnitin’s status.io pages.

We apologise for any inconvenience caused.

Turnitin paper submission and upload issues resolved

You may have experienced issues with submitting and uploading papers to Turnitin.

The issue occurred on Monday 15 October from 1125 hrs to 1510 hrs (3 hours 45 minutes).

Turnitin has resolved the issue and apologizes for causing the inconvenience.

If you are still experiencing issues, please clear your web browser’s cache and cookies, then try again.

To be notified of Turnitin system issues, please:

You may also visit Turnitin System Status and/or Turnitin’s status.io pages.

Turnitin issue on Fri 28 Sep from 0532 to 0609 hrs

Due to a hardware degradation, users may have experienced issues with Turnitin on Friday 28 September from 0532 hrs to 0609 hrs. Turnitin has resolved the issue.

If you are still experiencing issues, please clear your web browser’s cache and cookies and/or try a different web browser.

To be notified of Turnitin system issues, please:

You may also visit Turnitin System Status and/or Turnitin’s status.io pages.

Turnitin paper submission and upload issues resolved

You may have experienced issues with submitting and uploading papers to Turnitin. This was due to a software bug.

The issue occurred from Thursday 20 September, 2340 hrs to Friday 21 September, 0010 hrs (30 minutes).

Turnitin has resolved the issue and apologizes for causing the inconvenience.

If you are still experiencing issues, please clear your web browser’s cache and cookies, then try again.

To be notified of Turnitin system issues, please:

You may also visit Turnitin System Status and/or Turnitin’s status.io pages.