Panopto scheduled maintenance Sat 10 Aug, 0400 to 0700 hrs

Panopto will be upgraded to the latest release on Saturday 10 August from 0400 to 0700 hrs (3 hours). The infrastructure powering our Panopto Cloud site will be updated to increase performance and scalability.

Mediaweb and Web Lectures will not be available during this period.

This includes:

  • Processing/encoding
  • Recording/uploading
  • Search
  • Video playback
  • Panopto website

For any questions, please contact Panopto Support online by logging into or by emailing

Service Desk urgent upgrade from Thu 11 Jul, 2200 hrs to Fri 12 Jul, 0200 hrs

CIT Service Desk will undergo an urgent upgrade from Thursday 11 July, 2200 hrs to Friday 12 July, 0200 hrs (4 hours).

CIT’s various help desks will not be accessible during this period:

  • LumiNUS Staff & Student Help
  • IVLE Staff & Student Help
  • CIT Services Help
  • Digital Assessment Help

We apologise for any inconvenience caused. Thank you for your understanding and cooperation.

[REMINDER] Turnitin and iThenticate maintenance from Sat 13 Jul, 2300 hrs to Sun 14 Jul, 0700 hrs

Please be reminded of the scheduled Turnitin and iThenticate maintenance from Saturday 13 July, 2300 hrs to Sunday 14 Jul, 0700 hrs (8 hours) due to scheduled maintenance.

You will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.

For further information, please visit Turnitin System Status or iThenticate System Status.

Turnitin apologises for any inconvenience caused.