The following services will undergo urgent maintenance from Tuesday 24 March, 2200 hrs to Wednesday 25 March, 0200 hrs (4 hours).
- CIT Help Desk (including LumiNUS Help, CIT Services Help and Digital Assessments Help)
- CIT Service Request System
These services will not be accessible during the maintenance period.
Apologies for the inconvenience.
[UPDATE] Wiki.nus is up as of Tue 08 Oct, 1920hrs.
Wiki.nus is experiencing an unplanned outage at the moment.
We are working to recover the service.
Apologies for this inconvenience.
Wiki.nus and CIT Service Desk will undergo urgent maintenance on Thursday 3 October from 0200 hrs to 0300 hrs (1 hours).
CIT’s help desks will not be accessible and help requests may not be created during this period :
- LumiNUS Staff & Student Help
- CIT Services Help
- Digital Assessment Help
We apologise for any inconvenience caused. Thank you for your understanding and cooperation.
To ensure our readiness in the event of unforeseen disasters, we will be conducting the Annual IT Disaster Recovery (DR) Drill this weekend. Various IT Services such as those listed will be disrupted during the following periods:
||Key Affected Services
||Fri 13 Sep 2019 10pm
||Sat 14 Sep 2019 7am
||NUSmail, Internet Access, Staff Portal, EduRec, LumiNUS
||Sat 14 Sep 2019 8pm
||Sun 15 Sep 2019 5am
The IT Care Counter Service will temporarily relocate to U-Town Visitor Centre (at Stephen Riady Centre Level 1) on Sat 14 Sep 2019 from 8.30am to 12pm, and resume services at NUS IT Level 1 on Mon 16 Sep 2019.
Please contact IT Care at email@example.com or 6516 2080 for enquires.
We apologise for any inconvenience caused.