Disaster Recovery Drill Affecting IT Services (13-15 Sep 2019)

Dear Everyone,

To ensure our readiness in the event of unforeseen disasters, we will be conducting the Annual IT Disaster Recovery (DR) Drill this weekend. Various IT Services such as those listed will be disrupted during the following periods:

Drill Period Start End Key Affected Services
Phase 1 Fri 13 Sep 2019 10pm Sat 14 Sep 2019 7am NUSmail, Internet Access, Staff Portal, EduRec, LumiNUS
Phase 2 Sat 14 Sep 2019 8pm Sun 15 Sep 2019 5am

The IT Care Counter Service will temporarily relocate to U-Town Visitor Centre (at Stephen Riady Centre Level 1) on Sat 14 Sep 2019 from 8.30am to 12pm, and resume services at NUS IT Level 1 on Mon 16 Sep 2019.

Please contact IT Care at itcare@nus.edu.sg or 6516 2080 for enquires.

We apologise for any inconvenience caused.

[Restored] Disruption of IVLE service

IVLE access was disrupted from 21st April 2019 9.46pm to 22nd April 2019 2.22am. The service has since been fully restored.

We apologize for any inconvenience caused and thank you for your understanding.
If you have any query, please contact IVLE Web Master at citivle@nus.edu.sg