Turnitin paper submission and upload issues resolved

You may have experienced issues with submitting and uploading papers to Turnitin.

The issue occurred on Monday 15 October from 1125 hrs to 1510 hrs (3 hours 45 minutes).

Turnitin has resolved the issue and apologizes for causing the inconvenience.

If you are still experiencing issues, please clear your web browser’s cache and cookies, then try again.

To be notified of Turnitin system issues, please:

You may also visit Turnitin System Status and/or Turnitin’s status.io pages.

Service Desk upgrade from Sun 7 Oct, 2200 hrs to Mon 8 Oct, 0200 hrs

CIT Service Desk will undergo an upgrade from Sunday 07 October, 2200 hrs to Monday 08 October, 0200 hrs (4 hours).

CIT’s various help desks will not be accessible during this period:

  • LumiNUS Staff & Student Help
  • IVLE Staff & Student Help
  • CIT Services Help
  • Digital Assessment Help

We apologise for any inconvenience caused. Thank you for your understanding and cooperation.

Turnitin issue on Fri 28 Sep from 0532 to 0609 hrs

Due to a hardware degradation, users may have experienced issues with Turnitin on Friday 28 September from 0532 hrs to 0609 hrs. Turnitin has resolved the issue.

If you are still experiencing issues, please clear your web browser’s cache and cookies and/or try a different web browser.

To be notified of Turnitin system issues, please:

You may also visit Turnitin System Status and/or Turnitin’s status.io pages.