Wiki.nus, CIT Help Desk and CIT Service Request System urgent maintenance from Tue 24 Mar, 2200 hrs to Wed 25 Mar, 0200 hrs

The following services will undergo urgent maintenance from Tuesday 24 March, 2200 hrs to Wednesday 25 March, 0200 hrs (4 hours).

  • Wiki.nus
  • CIT Help Desk (including LumiNUS Help, CIT Services Help and Digital Assessments Help)
  • CIT Service Request System

These services will not be accessible during the maintenance period.

Apologies for the inconvenience.

[REMINDER] Turnitin and iThenticate maintenance on Sun 5 Jan from 0000 hrs to 0600 hrs

Please be reminded of the scheduled Turnitin and iThenticate maintenance on Sunday 5 January from 0000 hrs to 0600 hrs (6 hours) due to scheduled maintenance.

You will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.

For further information, please visit Turnitin System Status or iThenticate System Status.

Turnitin and iThenticate maintenance on Sun 5 Jan from 0000 hrs to 0600 hrs

Turnitin and iThenticate will not be available on Sunday 5 January from 0000 hrs to 0600 hrs (6 hours) due to scheduled maintenance.

This is also applicable to Turnitin submission folders in LumiNUS.

To ensure that services remain stable, particularly during high submission periods, this maintenance will include several hardware updates and performance improvements.

Users will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.

For further information and system updates, please:

You may also visit Turnitin System Status.

Turnitin report processing time issue

Update, Thu 5 Dec, 2234 hrs: Turnitin service has been restored (statuspage.io). Do clear your browser’s cookies and cache before accessing Turnitin submission folders in LumiNUS.

Turnitin is currently experiencing an unexpected service disruption.

During this time, users who access Turnitin via LumiNUS integration may not receive Similarity Reports.

Further updates from Turnitin can be viewed here:
https://turnitin.statuspage.io/incidents/dqysvz50p9kx