Author Archives: Kenneth PINTO

About Kenneth PINTO

Educational Technologist NUS Centre for Instructional Technology

With the launch of LumiNUS and the growth of other Centre for Instructional Technology (CIT) services, we have restructured our support channels.

Current support channels

We have various service desks for our services. These will continue to be the fastest way to get help for services that CIT manages (NUSNET login required):

If you wish to email, please contact itcare@nus.edu.sg. NUS IT Care will route issues to CIT. We will handle these via the respective service desk. You may also call NUS IT Care at 6516 2080.

Removed support channels

citivle (IVLE Web Master) and cithelp (CIT Help) email addresses will not be used for creating support requests. IVLE Web Master is a legacy email address which will now be used for outbound emails and administering several external services.

IVLE Staff Help and IVLE Student Help Desks have been removed now that IVLE is in staff-only mode.

You may use one of the current support channels listed above instead.

Read more about our support channel changes and the benefits of service desks.

During the second half of Semester 2, we will resume hour-long LumiNUS online information sessions (webinars). Find out why we are moving to LumiNUS, how to prepare for the launch, and what new features you can expect.

The webinars will be held on:

If you cannot join any of the webinars or the session is full, you can access the recording of the latest information session.

Further information

You can find more details about and explore what's new in LumiNUS.

These pages are updated as soon as new information becomes available.

Before Semester 2 begins, we will hold several hour-long LumiNUS online information sessions. Find out updates from the previous semester, what is new with LumiNUS and how to prepare for the official launch in August.

The webinars will be held on:

  • Friday 4 January 2019 at 1500 hrs
  • Tuesday 8 January 2019 at 1100 hrs
  • Thursday 10 January 2019 at 1500 hrs

If you cannot join any of the webinars or the session is full, you can access the recording of the latest information session.

Further information

You can find more details about and explore what's new in LumiNUS.

These pages are updated as soon as new information becomes available.

UNLEASH participants visit CIT

UNLEASH participants visit CIT

CIT hosted about 40 UNLEASH participants who are in Singapore for the UNLEASH Innovation Lab from May 30th to June 6th 2018.

UNLEASH is a global innovation lab, convening 1,000 carefully selected millennial thought leaders from more than 100 countries, who will collaborate on ideas and solutions to help achieve the UN Sustainable Development Goals (SDGs). Singapore is the official host of UNLEASH 2018. Visit the UNLEASH Innovation Lab website for more information on the programme.